As a lifelong renter, entering the house market for the first time was a nerve racking experience. I had dealt with a couple other agents on a casual basis prior to being introduced to Gene Kay. They were good agents who provided professional real estate services, and I have no qualms with them. But Gene Kay has an elevated approach & attitude toward aiding his clients. He views and refers to the people he represents in the capacity as buyer or seller as clients long after the transaction(s) are finished. He makes his himself available for a range of problems or services, sometimes on incredibly short notice. Myself I purchased an attractive property which required significant bathroom & kitchen upgrading for appearance and house marketability sake. Not being a skilled person in the area of home renovations or maintenance I required a full range of assistance. Gene though thoroughly explained the stages in the home renovation process, and what were my options. We went shopping at the big box DIY stores and eventually agreed upon the choice of new flooring & bathroom components (vanity, sink etc) for my house. On one trip after collecting a range of those items I came to the embarrassing realization that I left my wallet at home, while waiting in line at the cashier. I had been up late the night before and omitted to grab my wallet as I left the house. Gene without hesitation covered those purchases, until I could get home, grab my bank card and go to the bank. Another example of how his patience was tested was when I called him and asked him to come over immediately for something that was far from an emergency. I just discovered my neighbour had some home construction materiel relevant to some projects I had planned. He laughed it off, but it was incident that had the possibility to create bad blood. So in retrospect even though I have to admit that I have been a bit off a pain, Gene continues to assist me when necessary. It would be a mistake to intrepid his good nature as a sign he might be a weak agent for either the role of selling a property or representing you in the purchase process. He is a sharp on the spot thinker who prepares himself well with persuasive strategies. A formable negotiator he consistently obtains the best results for his clients. I will continue to utilize his services in the future should I decide to move or purchase an investment property. I feel confident that Gene is the best choice of agents.
Gene will always be my first call in any real estate matter. He's knowledgeable, extremely helpful, an amazing salesman and, above all, genuine. I bought my first home with Gene's help and can't stop myself from recommending him to anyone who brings up real estate in my presence. From the first house we saw together, Gene was knowlegeable, and concientious in pointing out both the good and bad and making certain I got the right home for me. When it came to the offer, he was exactly the kind of salesman I wanted on my side. He went the extra step to make a connection not only with me, but also with the seller. In fact, I spoke with the seller after I bought my home, and he flat out told me Gene was a big part of the reason he sold the house to me in a multi-offer situation. Best of all Gene comes across as completely genuine. I believe the connections he makes are connections he values beyond the ability to buy or sell a home. Thank you, Gene. And yes, the pups and I are very happy in our new home.
— Jodie Wallis
Gene a été très professionnel et compétent dans les conseils qu’il m’a donné afin de trouver une maison qui correspondait à mes besoins et à mes critères. Il est aussi très sympathique et très agréable au niveau relationnel ce qui humanise beaucoup l’aspect légal et administratif de l’achat.. Il connaît bien son métier ainsi que les autres professionnels du milieu. J’ai eu une très bonne expérience avec lui et je le recommande à tous ceux qui doivent rapidement se trouver une maison.
— Dany Perreault
Gene was very competent and professional in the advice he gave me meanwhile we were visiting houses to find something that will fit my criterias and my need. He is also very familiar and easygoing and don’t hesitate to take the time with you and be sure that you understand well each step. It is really a must since I am English is not my first language and I was a first buyer. He know Kingston and he got a lot of contacts with other professionals in the area. I had a very good experience with him and I already began to recommend him to my peers of the Canadian Forces.
— Dany Perreault
Gene is an amazing real estate agent especially for first time home buyers! He was able to provide us with information about specialized programs for first time home buyers, and spent many hours with us patiently answering all of our questions about buying a home. Not only was he always available by phone, email, or text, he was willing to always go above and beyond to make this process happen successfully for us. Thanks Gene for making buying our first home such an enjoyable experience! :)
— Marissa M.
I was super stressed to move in this sellers market. I was worried we would sell and not find a house we loved. Gene was amazing about finding and showing us houses. We went into a competition with the house we wanted. He was amazing at negoatiating for us and we got our house with a lower financial offer then the competition. He marketed our house amazing and it sold with three offers the first day on the market. He is knowledgeable about contruction which is amazing when looking at an older home. He was honest and fair. I would recommend Gene to anyone in the Kingston area.
— Lori Lo Faso
My wife and I weren’t expecting to buy a home in the middle of the winter. The market was pretty limited for homes in our range and they were snapped up quick when they became available. So when we first met with Gene, we were just hoping to see a few homes and get a sense of what we liked. Gene was happy to accommodate and was very professional. As first time home buyers, we probably weren’t the easiest to work with because we didn’t know what we were looking for. Somehow though Gene managed to find us a place we loved in the middle of winter in a very hot market. He coached us through the buying process, helped us put a bid on a house we loved and we got it! What’s better, we got it for a great price. I can’t recommend Gene enough. He knows the city, he’s a great guy and I loved working with him. If you’re lucky enough to have Gene as your Real Estate Agent you’re in good hands.
Gene was super to work with. We were looking to make a long distance move out of Toronto when we came across one of his listings. He was very knowledgeable and showed us around the area and what was available in our range. He ensured we got the house we loved and was always available to help or answer any questions we had. We would definitely recommend Gene to anyone looking or selling.
— Stephen Carreiro
We worked with Gene to purchase a home in the Kingston area, after we decided to relocate from another city. Gene was fabulous to work with! He made what can be a stressful chore so much fun while still getting the job done. The reason we chose Gene to start with was his openness in sharing information about Kingston, the market, neighbourhoods, schools and anything else...whether we worked with him or not. Gene knows Kingston extremely well and honed in on areas that would suit us based on our needs. He is extremely responsive and was quick to book showings, send us potential houses and answer any questions/calls. When looking at houses he has a vast knowledge of construction and understands what needs to be done and approx. costs. He has many contacts in the area to help with after sale work that you may require. Gene was respectful of our budget and didn't push houses on us that would be a stretch for us. He was also great with our son, who was there through much of the process. One very key thing with Gene is that if he says he is going to do something, he is going to do it...a rare trait to find in people today. You really can't go wrong working with Gene and we wouldn't hesitate to recommend him to anyone!
— Pete and Kim
Gene was very professional and always available to help. He went the extra mile to take us through our home and gave us some ideas to uplift the house. Unlike other realtors, Gene has an extensive knowledge of home renovation, he was a great help to fix up my home. He has done many works in my home by going above and beyond such as changing a light fixture for us. He didn’t have to but he understood my financial situation and that’s what makes him stand apart. Have you had your realtor offer to help you to paint, fix your cupboard doors..? He truly cares and always there for his client. He was the one to go to for anything; if he didn’t know it he referred us to someone that could do it. He stood up for us and fought for my best and not just trying to sell it for the sake of it. He is a go getter; honest and reliable. He is out there doing everything he can to make it work for us. I was not able to sell this home for several months, Gene approached me and promised that he can sell it and he did. Gene is the expert to work with. It has been an utmost pleasure working with Gene.
— Rasa Kan
You couldn’t find a better real estate sales rep. This fellow goes over & beyond & takes great pride in his work & reassuring his clients are happy & satisfied. I’ve had the pleasure of having Gene sell my house & recently purchasing a new one. He was very dedicated honest, quick & always made himself available for showings.
Do yourself a favour if your looking to sell or buy, & you want things done, this is your guy. Gene Kay, you won’t regret it
— Jenny Alves